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Jan 11, 2020

This episode is brought to you by D365UG.

Sara Critchley joins Shawn Tabor to talk about customer service (after they finish talking about food).

Why is customer service important?

How has customer service in Dynamics 365 changed in recent years?

Where should you start?

The changing world of omnichannel.

Why can't Flow...


Dec 23, 2019

It's the final Power Platform Brief of 2019.  Bringing updates on Microsoft's Power Platform including connectors for components, improved unified interface, Teams domination and an interview with Yesflow co-founder Scott Millwood.  


CRM Audio Holiday Party 2019

Dec 23, 2019

This episode is brought to you by D365UG.

View this episode on YouTube:
https://www.youtube.com/watch?v=WvCOYh7A1QE&feature=youtu.be

It's the end of 2019, and we are having a party, with Jim Novak, Julie Yack, Nick Doelman, Lisa Crosbie, George Doubinski, Shawn Tabor, Antti Pajunen, David Yack, Elaiza Benitez,...


Dec 20, 2019

This episode is brought to you by D365UG.

Today we have a F&O focused episode with MVP Sukrut Parab and Sr. Architect Satish Panwar

Discussed in this episode:

  • How the F&O update process works
  • Delaying updates
  • Managing updates during a deployment
  • Feature Management Workspace
  • Dual Write
  • Printing enhancements in...


Dec 12, 2019

We're back! The Power Platform Daily Brief is now just the Power Platform Brief.  We'll continue to focus on the news and updates related to all thing Microsoft Power Platform and we're still talking to the interesting people who make this community great.

In this episode, we discuss the death of Talent, new...